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Answering your Customer Service Call Centre requirements


Specialising in Sales and Marketing recruitment

Mystery Shopping

Driving customer engagement using market research

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Customer Service – A Case Study

As brands aim to build engagement with customers throughout an increasingly fragmented customer journey, customer support plays a pivotal role in enhancing the...

Achieving greater collaboration

Sales can be very individual, the competitive, performance based aspect of the role can foster a very singular mentality. While the power of...

A Day in the Life of a Merchandising Manager

A substantial part of FMI’s business is running large scale merchandising campaigns for brands such as Glanbia, Greenfield Eggs and Barry’s Tea to...

How can you minimise the Gender Pay Gap?

When the topic of the gender pay gap dominates the headlines, it is always disappointing to learn about the discrepancy in pay between...

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