Our core service offerings are focused around 6 key pillars –
- Auditing and Insights
- Merchandising & Sampling
- Field Sales & Distribution
- Brand & National Account Management
- Direct Sales and Events
- Customer Contact Centre
Within our Customer Contact Centre, our core service offerings include customer service and support; outbound sales; inbound sales; customer retention; cancellation; order queries and adjustments; quality and processing; and webchat admin/back-office support.
We are experts in managing Field Sales teams for consumer brands across the Island of Ireland and with a 650 strong field force we can offer full time or flexible field teams to meet our client demands.
The Brand and National Account Management and Distribution sector integrates seamlessly with our Field Management teams enabling us to deliver a comprehensive end-to-end solution for brands. This supports covers all aspects of your brand’s journey from factory to shelf.
We value our client partnerships immensely and strive to deliver a first-class service and our goal has always been to ensure the customer remains at the center of everything we do.