Blog & News

Blog & News

Managing and Motivating Sales Teams

The challenge with sales articles is that they often evoke mutters of “great in theory but not in practice”, because it is easy...

Augmented Reality v’s Virtual Reality In-store

If you have heard the terms augmented and virtual reality but don’t really know what they mean, then read further. Tipped to reach...

Why invest in customer retention?

The lure of the well versed phrase “it is cheaper to retain a customer than to acquire a new customer”, implies a fixed...

New Year, New Job

The new job resolution The New Year starts with such promise, 365 days that have the unlimited potential to be filled with new...

Why private labels are Simply Better

Ten years ago, retail Private Labels were typically regarded as products of a lesser quality, offered at a reduced rate.  Ten years on,...

Consumers are channel agnostic: the competition for retail sales

This article was going to be titled “Online versus Offline – the war on retail sales ” but it felt like the fat...

Why big brands need to think small

Growth is always associated with thinking bigger. Growing customers, growing geographical locations and developing new and extensive product ranges. While the objective of...

How do you rate your customer service?

The request for customer feedback from brands can be found everywhere; from in-store to online and on social media. While customer service centers...

The Power of the Right People

The power of the right people It’s a thought provoking fact that we spend almost a quarter of our life at work. Although...

Job Fair! Dublin HQ Thursday 9th Nov

We are hiring! We need extra staff in the run up to Christmas. There are super opportunities in sales, food & beverage demonstrations...

We win GOLD!!! FMBE Awards in London!

Congratulations! to our team on winning Gold at last night FMBE awards in London. In partnership with Electric Ireland we took home the...

The Growing Demand of Outsourcing to Field Sales Marketing Companies

In recent years the outsourcing of non-core business services has become a preferred strategy by many businesses in order to maximise growth and...

Merchandising – the unsung hero of retail

There is one in every industry, organisation and retail space. The often silent contributor that hides in plain sight, the glue that helps...

Removing the Pain: The Recruiting Solution

They say looking for a job can be a full time job, but so too can filling the position. There is much debate...

Mystery Shopping providers and the mistakes to avoid.

On the face of it, mystery shopping providers make mystery shopping programmes seem deceptively easy to run. But to get accurate, reliable information...

How technology is changing the call center

As the world continues to progress into the data-driven age, customers are increasingly time poor and as such, they relentlessly pursue tools that...