June 19, 2024
In an era marked by rapid digital transformation and the advent of artificial intelligence, the future of customer support and sales is here. Many businesses,...
October 4, 2023
In the bustling landscape of consumer goods, where products often come and go, there are some stories that stand out as beacons of innovation, perseverance,...
September 12, 2023
In the world of fine spirits, Ireland has long held a prestigious place on the map. Among the prominent players in this realm is Hi-Spirits...
September 6, 2023
In the ever-evolving landscape of the beverage industry, Heineken Ireland found itself facing a complex challenge: the management of glassware and drip mat distribution...
August 28, 2023
We are delighted to announce that FMI Customer Contact Centre has secured an important account win to provide comprehensive customer support services to Bus Éireann...
December 13, 2021
Hailed by the adjudicators as a relationship built on openness and transparency, the collaboration between FMI and Electric Ireland took the gong for outsource partnership...
September 8, 2021
Competition in the electricity utilities market in Northern Ireland is still in its relative infancy compared to other markets. In 2009 there was a proposal...
What’s New
October 4, 2023
In the bustling landscape of consumer goods, where products often come and go, there are some stories that stand out as beacons of innovation, perseverance,...
September 12, 2023
In the world of fine spirits, Ireland has long held a prestigious place on the map. Among the prominent players in this realm is Hi-Spirits...
September 6, 2023
In the ever-evolving landscape of the beverage industry, Heineken Ireland found itself facing a complex challenge: the management of glassware and drip mat distribution...
August 28, 2023
We are delighted to announce that FMI Customer Contact Centre has secured an important account win to provide comprehensive customer support services to Bus Éireann...
December 13, 2021
Hailed by the adjudicators as a relationship built on openness and transparency, the collaboration between FMI and Electric Ireland took the gong for outsource partnership...
September 8, 2021
Competition in the electricity utilities market in Northern Ireland is still in its relative infancy compared to other markets. In 2009 there was a proposal...
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